Cases
Open cases with SLA clocks and ownership. This makes escalation predictable and measurable.
Showing 1 cases.
| Case | Site | Severity | Status | Owner | Opened | SLA due |
|---|---|---|---|---|---|---|
c-9004 Firewall throughput concerns after provider handoff | Dubai Hub Helios Energy • EMEA | sev3 | investigating | NOC | 3 months ago | 3 months ago |